HSA IT Intern - Incident & Project Management
At HSA Bank, we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.
Are you ready to join us?
If you're looking for an exciting opportunity to gain real-world work experience, Webster Bank's internship program delivers! High performing students entering their junior or senior year of undergraduate studies will have the opportunity to work side-by-side with Webster/HSA colleagues to gain valuable experience, knowledge, and skills. This internship program is designed to create a pipeline of candidates who may become Webster’s next generation of leaders.
As an intern at Webster Bank/HSA Bank, you will experience an unforgettable summer of learning, networking, and fun, while gaining valuable experience that directly complements classroom studies. Every internship opportunity is structured to provide you with a meaningful experience, broad exposure to our corporate functions, and opportunities for mentorship and networking. Webster's internship will be demanding & rewarding, and prepare you for your career ahead.
Summer Intern Program duration: June 1 – August 7, 2026
HSA – IT Incident & Project Management Intern
Assists Incident Management in ensuring consistent end-to-end application of the Incident Management process with the guidance of the incident manager and/or IT Service Delivery Manager
Coordinates and manages the Incident Management process activities across departments and ensure meeting SLAs with the guidance of the incident manager and/or IT Service Delivery Manager.
Escalates risks and issues to the IT Service Delivery Manager with the guidance of the Incident Manager
Assists Incident Management in ensuring consistent end-to-end application of the Incident Management process with the guidance of the incident manager and/or IT Service Delivery Manager
Coordinates and manages the Incident Management process activities across departments and ensure meeting SLAs with the guidance of the incident manager and/or IT Service Delivery Manager.
SNOW, PowerBI, Qlik (insights), Python, data science knowledge
Reports and dashboards
Self-sufficient within ServiceNow
Location: Milwaukee, WI
Participation Benefits Include:
Networking and social events with other interns
Opportunities to meet with business professionals, leaders, and early career professionals
Mentor assigned to help guide your experience at Webster Bank/HSA Bank
Future opportunities to interview for full-time positions post-graduation
Education, Skills, and Experience Requirements for Interns:
Resourceful, enthusiastic, and proactive
Highly organized
Demonstrated strong attention to detail
Experience creating and delivering presentations
Strong written and verbal communication skills
Self-motivated with a strong work ethic
Ability to learn quickly and solve problems
Strong analytical skills
Collaborative and inclusive team player
Proficient in Word, Excel, PowerPoint
Legally eligible to work in the U.S.
The estimated hourly rate for this position is $21.00/hr. to $23.00/hr. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.