Why Choose A Member Services Career With HSA Bank?

We're glad you asked! This isn't just another customer service—this is a place where Representatives become subject matter experts and brand ambassadors for HSA Bank.
We're confident you'll feel the difference from your first day.


HSA Bank has a warm, close-knit culture where you’ll work with other service professionals to care for our members and partners.

Everyone here is committed to achieving team goals and supporting one another in our individual accomplishments.

Explore Our Culture


Our associates enjoy the variety of each new day, and work-life balance so they can truly disconnect at the end of their shifts. We offer a variety of schedules, and shift differential pay may be available for working off-peak hours.

In order to maintain our flexibility and laid-back culture, we take the rules seriously. Punctuality and accountability are key success factors in the Contact Center.


We offer many entry-level positions for those with a high school diploma or GED, or anyone who would like to gain experience in the Finance industry.

Once you’ve demonstrated your mastery of HSA Bank products and services, you may be eligible to advance your career as an Employer Support Coordinator, Contact Center Supervisor, or join our Corporate team.

Corporate Careers